Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — including if you simply change your mind.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with the email address you used at checkout, or email us at support@mykinfolder.com and we will help you. Refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank.

You can cancel a monthly or annual subscription at any time from your account under Settings → Billing, or through the Paddle customer portal. Cancelling stops future renewals; you keep Premium access until the end of the period you have already paid for.

Additional payment, billing and refund mechanics are covered by Paddle's Refund Policy and Buyer Terms.

The free tier of Kinfolder remains free for as long as you need it, so there is nothing to refund unless you have purchased Premium.